Tolling services

What do increasing urbanization, motorized individual transport and smartphone use have in common? They call for innovative and intelligent solutions in the field of tolling.

We are on the cusp of a profound transformation in the mobility sector. Global trends and developments are changing road user behavior at an unprecedented pace. At the same time, possibilities abound. If we are able to tap into the potentials of the times, we can collectively contribute to a healthier, more sustainable world without congestion. And that's what we at Kapsch TrafficCom are all about.

There are currently 3.8 billion people in the world that own a smartphone, with the number of global smartphone users increasing at a rapid rate in recent years (Source: Statista). This upward trend isn't expected to slow down any time soon.

Kapsch is, therefore, investing in smartphone technology across various areas of mobility, including toll collection and traffic demand management. 

Alongside the aforementioned increase in smartphone use, there has been a similar rise in comparable connectivity inside vehicles through the integration of, for instance, 4G, GNSS (Global Navigation Satellite Systems) and GPS into in-vehicle infotainment systems. Approximately 50 percent of all vehicles sold are already equipped with the necessary hardware and software to run apps based on the same technologies as those used for smartphones. In short: 

To improve the experience of road users, Kapsch TrafficCom has created the Uproad mobile app. It allows users to plan their trip, calculate toll charges, and pay them at the touch of a button – all from the screen of their smartphone. The app is already successfully being used by motorists across California, Texas, and Virginia, and will soon be available nationwide throughout the US. To learn more about the app, please visit the Uproad website. 

Uproad is a mobile tolling application that enables drivers to pay tolls and manage user accounts directly from a smartphone. With Uproad, drivers can use the app to pay tolls, plan routes, and calculate toll costs in advance while also receiving real-time notifications when passing toll points. The app replaces conventional toll transponders (“tags” or on-board units).

Our mobile tolling application is active in multiple US states, including California and Texas, and plans to add coverage for the rest of the US toll road network by the end of 2021. Easy in-app payment and account management options further facilitate the user experience. Because drivers with an Uproad account can pay tolls wherever Uproad is active, the service promotes tolling interoperability and a seamless travel experience.

Uproad allows agencies to immediately save on the operational costs of servicing infrequent customers by paying these user tolls, and covering the operational costs for drivers who use Uproad instead of an agency account. The service eliminates the agency’s customer support activities, invoicing costs, and interchange fees associated with Uproad drivers. 

tolltickets GmbH is a service provider in the field of European toll payments and offers toll products to private and business customers. tolltickets enables both light and heavy goods vehicle users to pay tolls effortlessly by issuing the relevant on-board unit or digital or physical vignette and has the broadest coverage of all service providers. 

After recording the toll transactions in the respective country, tolltickets acts as a single source and issues a single invoice for collecting all toll payments from the customer. Moreover, tolltickets also provides a full range of white label services for fuel card issuers, OEMs and mobility service providers. tolltickets has been a certified EETS provider since February 2018. tolltickets services are enabled by a smart combination of the technical expertise of Kapsch TrafficCom and the service-oriented know-how of the tolltickets team.

At Kapsch TrafficCom, innovation doesn't stop at user-facing technologies. Newer systems consist of modular, plug-and-play components. They can be partially or fully migrated to the cloud and are also offered as software-as-a-service.

By building the systems on open technologies, they are fully compatible with current and future tolling infrastructure and software tools, including geo-location-based systems and user-facing mobility apps. This allows authorities to deploy the latest, best-of-breed technologies. It keeps their schemes highly scalable and significantly increases the efficiency of their tolling operations.