Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.
The System Administrator II will be responsible for supporting the smooth and reliable day-to-day operation of customer on-premises and cloud-based systems. This includes overseeing system design activities, hardware and software installation and configuration, and ensuring the long-term monitoring, security, administration, maintenance, and performance of critical infrastructure. The System Administrator II will work closely with customers, project teams, and internal stakeholders to maintain system stability, support operational needs, and deliver secure, high-availability technology solutions.
How You'll Make an Impact
- Ensure system security through the administration of access controls, backup processes, and security best practices.
- Configure, maintain, and manage user access for assigned projects and operational environments.
- Research, evaluate, and recommend hardware, software, and infrastructure improvements to support business and operational needs.
- Monitor and assess operating system performance, performing routine updates, upgrades, patches, and system modifications.
- Administer and maintain server hardware, operating systems, and associated software platforms.
- Develop and maintain technical documentation, user guides, and support materials for training and operational purposes.
- Manage secure network connectivity and remote access solutions for remote users and distributed teams.
- Conduct system security audits and support compliance initiatives to ensure adherence to organizational and customer requirements.
- Manage the onboarding, relocation, replacement, and retirement of IT equipment and assets.
- Implement, administer, and monitor identity, governance, storage, compute, and virtual networking services within Microsoft Azure environments.
- Provision, size, monitor, optimize, and adjust cloud resources across multiple infrastructure projects.
- Implement and maintain Windows-based security controls, including user and group permissions, file and folder permissions, Group Policy Objects (GPOs), and local security policies.
- Analyze, identify, and implement system enhancements, upgrades, and technical solutions to improve platform performance, reliability, security, and supportability.
- Ensure compliance with customer corporate policies through reporting, audits, and compliance management programs.
- Provide technical support for system validations, testing activities, and change management initiatives.
- Work closely with System Engineers and Project Managers to ensure best practices are applied throughout system design, implementation, and operational support phases.
- Create, maintain, and track physical and logical inventories of servers and related infrastructure assets.
- Support multiple customers, projects, and environments, balancing operational priorities and project requirements.
- Perform additional duties and responsibilities as assigned.
What Makes You a Great Fit
- Strong knowledge of troubleshooting methodologies, diagnostic techniques, and issue resolution best practices across infrastructure, hardware, software, and enterprise systems.
- Understanding of system security principles, including access control management, backup and recovery procedures, firewalls, intrusion detection systems (IDS), and overall cybersecurity best practices.
- Ability to identify, prioritize, track, and successfully complete tasks across multiple projects while meeting established deadlines.
- Hands-on experience with Microsoft Active Directory, PowerShell, SharePoint, and Microsoft Office Suite.
- Experience installing, configuring, and maintaining operating systems, server hardware, and related infrastructure components.
- Experience monitoring system performance and maintaining environments using tools such as Nagios, Splunk, and other infrastructure monitoring solutions.
- Working knowledge of Linux operating systems and open-source technologies.
- Strong experience supporting and administering Windows server and desktop operating systems.
- Experience with virtualization technologies, including VMware and Microsoft Hyper-V.
- Experience managing user accounts, permissions, and access rights within enterprise environments.
- Familiarity with developing, implementing, and supporting backup and disaster recovery strategies and plans.
- Experience performing system upgrades, patching activities, and deployments of new software releases and hardware platforms.
- Ability to develop technical expertise and provide training and guidance to end users and technical staff on new technologies and processes.
- Understanding of data privacy, security, and compliance standards, including PCI-DSS and SOC frameworks.
- Strong understanding of Microsoft Azure services, workloads, identity management, security, governance, networking, and cloud administration principles.
- Experience with databases such as SQL Server, Oracle, and PostgreSQL, as well as networking concepts including LAN, WAN, and patch management processes.
- Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
- Professional certifications such as Microsoft Certified Systems Administrator (MCSA), Microsoft Certified: Azure Administrator Associate, or equivalent cloud and infrastructure certifications are highly desirable.
What We Offer
- The opportunity to solve complex problems that improve the daily lives of people around the world.
- Career growth, stability, and the opportunity to develop within a global organization.
- A competitive annual compensation range of $81,000 – $110,000, based on experience, skills, internal equity, and market data.
- A full benefits package, including unlimited paid time off, 11 paid holidays, 401(k), a no-cost medical insurance option for employees and eligible dependents, and an FSA option.
- Become part of our team and drive innovation in mobility.
A Note on How We Use AI: We believe hiring is a human decision. AI supports some of the operational side of our process (things like interview scheduling and coordination), but every step that matters is handled by a person. Your application will be read, your interviews will be conducted, and your offer will be made by humans who are genuinely invested in getting it right.
Applicants must have working rights in the United States and pass a background check.
Kapsch is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. If you need assistance or an accommodation due to a disability, please contact our TA team. Kapsch TrafficCom is an Equal Opportunity Employer and is committed to creating an inclusive workplace. We consider all qualified applicants for employment without regard to any legally protected characteristic under applicable federal, state, or local law. Kapsch TrafficCom is a drug-free workplace.