Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Kapsch TrafficCom is seeking highly motivated, detail-oriented individuals to join our team at the NYS DOT Region 6 Traffic Management Center. This is an excellent opportunity to launch a rewarding career in the growing field of Intelligent Transportation Systems (ITS). As a TMC Operator, you’ll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to the public.A Traffic Systems Operator I is responsible for Traffic Operations situational awareness, data entry and monitoring a designated region, district, and roadway for normal and emergency conditions to identify incidents, coordinate response and update status for DOT and Consultant management in a 24/7/365 environment, using various software, CCTV and Intelligent Transportation Systems (ITS).
While no previous TMC or ITS experience is required, successful candidates should demonstrate:
Proficiency with Windows-based systems and comfort working on a multi-monitor workstation
Ability to type quickly and accurately in a fast-paced environment
Strong working knowledge of Chemung, Steuben, Yates, Schuyler, and Allegany County-area roadways and geography
Excellent communication skills, both verbal and written
Ability to prioritize and respond to real-time events with urgency and accuracy
Strong teamwork and interpersonal skills
Flexibility to work holidays and weekends as part of a 24/7/365 operation
Ability to pass a comprehensive background check
Traffic Monitoring and Management
Monitor traffic flow
Identify incidents
Coordinate Freeway Service Patrol (FSP)
Coordinate with other organizations such as Highway Patrol
Operate CCTV Cameras, DMS (Dynamic Message Sign), and other related systems
Data entry for use in the Traveler Information System
Manage Roadwork
Incident Management
Detect and verify incidents
Initiate and coordinate response
Activate and verify public information
Disseminate incident information
TMC Control Room shall coordinate FSP services after identification of an incident as required
Documentation of related or required data as needed
What’s in it for you?
Opportunity to solve complex problems that improve daily the lives of people around the world
Opportunity to work with cutting edge technologies in a high-growth industry
Career growth and development
Casual work environment
Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents