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Field Service Technician - Memphis, TN
 Memphis   Full time

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Lisa Dutton

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Job ID
mwd_13845

Field Service Technician - Memphis, TN

  • Memphis
  • Full time
Jetzt BewerbenJetzt Bewerben

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.

The Role:

The Field Service Technician will perform preventative maintenance, utility location along 80 miles of fiber optic cabling, and maintain ITS devices such as radar detectors, overhead messaging boards, cameras, AM radio transmitters, over height detectors, wireless antennas, data network systems, and video walls on the Memphis SmartWay System in and around Memphis, TN. 

The Field Service Technician will work with other team members on preventative maintenance, utility locating, and repairs of ITS devices and systems and related systems. 

Responsibilities:

  • Must respond to utility locate request on a timely basis

  • Must be able to locate fiber and power lines with utility locate equipment

  • Read ITS (Intelligent Transportation System) plans

  • Maintain, Install, upgrade, modify or replace equipment as directed or required 

  • Will perform reactive maintenance and repair as need 

  • Receive and check in inventory

  • Responds to and corrects trouble ticket reports

  • Keep accurate records of daily actives

  • Assists in purchasing equipment, services, supplies and parts when needed upon management approval

  • Monitors installations, including providing direction to contracted vendors

  • Performs diagnosis of equipment problems with all devices on the project

  • Monitors and performs diagnosis of problems involving vehicle detection equipment, wireless bridge antennas, video cameras, layer 2 and 3 switches, Microsoft server and client workstations Highway advisory AM transmitters and DMS

  • Monitors repairs for timely completion and submits approval documents to appropriate purchasing personnel/management for payment

  • Monitors automatic trouble reporting system to ensure timely problem resolution in accordance with guidelines per contract 

What’s in it for you?

  • Solving complex problems that improve daily the lives of people around the world

  • Opportunity to work with cutting edge technologies in a high-growth industry

  • Career growth and stability

  • Casual work environment with flexible work hours

  • Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents

What we are looking for:

  • Qualified candidates will possess at least an Associate’s Degree in Electronics, Computer Science, or related field and 3 to 5 years of relevant work experience

  • Candidates should have the ability to read schematics and follow specifications to maintain or install and implement system components

  • Candidates must demonstrate the ability to test Memphis SmartWay ITS devices and systems through physical inspection and the utilization of electronic testing and measurement equipment in accordance with the manufacturer’s recommendations and procedures

  • Candidates should be aware that this role involves work that is outdoors and along the freeway. This role will also involve working on equipment located above the freeway

Our top Candidates will have:

  • Experience performing routine preventative maintenance on cameras, dynamic messaging boards, radar detection systems, video detection systems, over height detection systems, demarcation, video wall, and network hub buildings

Candidates should be aware that currently having a CDL or the ability to obtain a CDL once hired will be required.

This position involves one week a month of being on call.

At this time we are unable to provide sponsorship for this role and all applicants must have working rights in the US and pass a background check.

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.