Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.
Your Responsibilities:
- Driving the overall evolution of Kapsch’s Salesforce global instance, in collaboration with the business owner
- Structure and manage the technical design process of new required business needs
- Control the monthly new feature release cycle
- Overseeing requirement capture, prioritization, testing, communications and deployment
- Own the application support model and its success, including system support, monitoring and user performance
- Being an active member of the application support team
- Making sure that the solution is correctly documented
- Prime the commercial relationship with the Salesforce SaaS company, including license management and renewals
Your Profile:
- Proven experience in a similar role with a deep understanding of Salesforce Opportunity, Leads and Campaign and Surveys modules
- Ability to technically configure and set-up Salesforce: overall settings, workflows, objects, validation rules
- Know-how to plan and manage global monthly software releases, using Agile philosophy
- Able to define and lead a global support team based across multiple time zones
- Competence to work collaboratively with other technical teams to optimize the technical architecture.
- Understanding of the end-to-end technical architecture, including how Salesforce connects to other applications
Our Offer:
- You you will be part of this exciting endeavor in an international company with European roots
- Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours, operating restaurants, meal discount, bridge day regulation etc.
- Possibility to participate in regular trainings (technical and personal development)
- A market-compatible gross salary of € 55.000 p.a. – which can be adapted according to your qualification and relevant experience
- Location: Headquarter Vienna
- Start date: as soon as possible, full-time position
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.