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Field Supervisor - Cedar Park, TX
  Austin   Full time

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Lisa Dutton

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Identificación del trabajo

Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

The Role:

Kapsch TrafficCom North America is seeking resumes for a Field Supervisor position for our CTRMA project in Cedar Park, TX. In this role you will oversee all field activities related to Installations, upgrades, and maintenance of Tolling RF Sub-System as the overall systems technical expert. Job duties include but are not limited to solving more complex problems that are beyond a technician's expertise, reading system schematics, follow specifications to implement and maintain system components; provide training and oversight of field technicians; monitor, inspect and support systems operation, ensure system integrity and operation, provide additional support to project personnel, office staff or client as requested.

This position will be performed outdoors, in tunnels and near freeways/highways, with frequent utilization of scissor lifts, boom lifts, and bucket trucks. All tools and PPE will be provided. This role supports a 24/7/365 operation and requires the willingness and flexibility to support on-call, night and weekend hours based on business requirements. Able to work nights and weekends as required.


  • Supervise technicians and subcontractors performing maintenance, modifications, and repairs of toll RF sub-systems and related equipment

  • Read plans, schematics, and drawings

  • Supervises the upgrades, modifications, or replacement equipment

  • Manage and maintain project and staff schedules

  • Implement preventative maintenance programs or practices

  • Does corrective maintenance and repair as needed

  • Maintains contracted response and resolution times in accordance with contract guidelines

  • Monitors repairs for timely completion, QA inspections and submits supporting documents to appropriate personnel

  • Response to and corrects trouble tickets

  • Tests toll collection systems through physical inspection and electronic test and measurement equipment procedures

  • Keep track of spare inventory and equipment, yearly inventory audits

  • Supports Technicians and performs more complex diagnosis of equipment problems with related test equipment and computers

  • Monitors and performs diagnosis of complex problems involving RF vehicle detection equipment, vehicle ID readers, antennas, RF sources

What’s in it for you?

  • Solving complex problems that improve daily the lives of people around the world

  • Opportunity to work with cutting edge technologies in a high-growth industry

  • Career growth and development opportunities

  • Casual work environment with flexible work hours

  • Excellent benefits including a no-cost medical insurance option for employee and eligible dependents

What we are looking for:

  • Associate’s degree or 2 years’ trade/technical school training

  • 5 + years in a Field Maintenance or Supervisor role

  • Linux OS experience

  • Valid driver license

  • Good understanding of low voltage AC/DC circuitry

  • Highly experienced with RF systems, microwave systems and components

  • Hands on experience utilizing various RF test equipment and excellent troubleshooting skills

  • Fluent with windows OS and Microsoft office suite

  • Ability to work at high elevations, outdoors (highway, tollway, bucket truck, boom lifts) and inclement weather

  • Ability to work in a 24/7/365 environment (Nights, weekends, holidays, on-call basis)

  • Candidates must have reliable transportation and live within 1-hour of Cedar Park, TX

  • Ability to stand for extended periods and lift up to 25 pounds independently.

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.  Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you require need a reasonable accommodation for any part of the application or interview process, please send an email to to advise of the nature of your request along with your contact information.

Unsolicited Third-Party Candidates: Please note that Kapsch TrafficCom does not accept unsolicited resumes/candidates from third-party recruiters that are not engaged and under written contract with Kapsch TrafficCom. Any employment agency, individual or entity that submits an unsolicited resume/candidate acknowledges and understands that Kapsch TrafficCom has the right to hire any applicant at its own discretion without any fee owed or due to the submitting third-party employment agency, individual or entity.  For more information, please contact