For system operation, operational management and operational support

Kapsch Managed Services are defined services at defined costs with guaranteed quality and availability. Kapsch takes over all services that can only be performed at your company with disproportionately high expense and with an insufficient level of quality. Our experts analyze the conditions at your company and recommend to you the appropriate Managed Services based on your specific situation. Cost reduction and quality improvement are the most important considerations here.

An overview of Kapsch Managed Services:

Managed Services Clients:

Service package for all hardware and software components of individual IT workstations. Offer: Comprehensive and competent support for IT clients over the entire lifecycle of the system – from procurement, installation and implementation to repair, maintenance and service, including replacement of components.

Managed Services Hardcopy:

Printing management with comprehensive services covering all aspects of scanning, faxing, copying and printing.

Managed Services Server:

Modular services for servers: Installation, configuration, management of server hardware and operating systems. Additional services: central user administration, management of network printers and backup management.

Managed Services Firewall:

For all needs associated with firewall security in order to keep your firewall up-to-date 24 hours per day: configuration, installation, commissioning, repairs, maintenance, replacement of hardware and software components.

Managed Services Telephone:

Selection and integration of the fixed network and mobile carrier, inventory of the current situation and entry of master data, recording and analysis of call data, relocation management, configuration management, line and fault management, VPN mobile phone management including repair service, provider billing service, capacity utilization monitoring.

Managed Services Network:

Surveying of the current situation, configuration management, move management, and capacity utilization monitoring for active and passive network components such as routers and switches.