The entire world of ITIL processes is handled within IT service management. Following on our consulting results, Kapsch BusinessCom evaluates the correct solution mix of (generally manufacturer-independent) products. The service spectrum encompasses detailed planning, proof-of-concept, installation, parameterization and maintenance of heterogeneous systems. Workshops, trainings and support services are also integrated components of projects.
Kapsch BusinessCom understands security management to be a collection of all IT-relevant security topics, ranging from professional consideration of individual topics to a consolidated representation in management cockpits and reports.