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Success assured: Kapsch IT-Consulting

The success of complex IT projects depends on many factors. In addition to technical parameters and project management, success factors increasingly include paying attention to the change process and motivating the affected persons.

In order to ensure project success, Kapsch BusinessCom offers manufacturer-neutral consulting on strategic and organizational issues, taking into consideration commercial, technical and systemic aspects.

The critical parameters are defined early on with the help of methods developed during the consulting and monitored throughout the course of the entire project. This allows “show-stoppers” to be identified early on and avoided. Another performance module is the cost/benefit analysis, which is frequently a decisive factor in whether or not a project is even started.

The key topics include:

  • IT service management
  • Compliance management
  • Service continuity – disaster recovery plans
  • User awareness programs
  • Sourcing
  • Centralization
  • Determination of KPI data, process maturity levels and the relationship to the current state of technology