New, presence-based forms of communication such as instant messaging, voice over IP and desktop conferencing will play a central role in the communication processes of every organization in the future. Success depends on the simplest possible operation and therefore optimal integration into office applications. Just one click is enough to start an audio or video conference.
The solution: Real-time communication via Unified Communications from Kapsch.
Kapsch Unified Communications solutions are based on state-of-the-art technology standards and can be used in combination with all IT applications, telephone systems and e-mail systems. Kapsch integrates the solution via the system platforms of the most important providers: Avaya, Cisco, Microsoft and Mitel. The integration takes place within the existing IT applications, telephone systems or data networks of the company.
The result: Optimized cooperation between all employees, customers and business partners. Reduction of communications costs and savings in operational management. Satisfied users thanks to perfect adaptation to the personal needs of the users.