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Enterprise Content Management

Most companies are facing nowadays serious problems generated by the exponential increase in the volume of information, involving also error-prone manual sorting and routing. Enterprise Content Management (ECM) represents the strategies, methods and tools used to acquire, manage, store, preserve and deliver content and documents related to business processes within a company.

Content management solutions provide tools to organize information, especially for digital content creation and management. Kapsch Romania offers its clients IT solutions and professional services for content management, covering features such as:

  • Content acquisition management – the ability to control and automate the system input of the information received through different sources - documents on paper, emails with attachments, etc;
  • Document management - a better management of the creation, review, approval and access to electronic documents. Provides extremely important capabilities such as library services (check-in, check-out), version control, history and reviews, search, retrieval and access security. It also involves features for creating workflows, documents content approval, support for the life cycle of documents, support for transformation and integration with external systems, etc;
  • Managing business processes - or workflow management, is a way to determine and control the current processes in an organization. This is a methodology for ensuring the effectiveness and efficiency of work processes, leading to a better and more economical organization of work;
  • Records Management - business value content is stated as record and managed according to a retention program that establishes retention time according to law, internal or external rules or business practices;
  • Manage pages and websites - web content management is the process of creating, reviewing, approving and publishing web pages or sites of a company. Content is generally kept in libraries and assembled using a flexible programming language;
  • Managing media content - with similar capabilities as the document management, multimedia content management focuses on storage, monitoring and use of multimedia documents (video, audio, photos, presentations, logos, etc.). This technology has its basis in the media industry, but has a significant increases in other areas, especially in marketing departments.