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Press release

3/10/2015 - Products, Customers & References

Winter Tourism 2.0: Kapsch to provide digital networking solutions at ski resorts

Vienna, March 10, 2015 – One of the most important trade shows for Alpine technologies is Interalpin, where in 2015, Kapsch BusinessCom will be presenting a comprehensive digital solution to benefit skiers, tourist offices, and local business owners alike. Kapsch has already implemented pilot projects at six ski resorts to offer a preliminary glimpse of the new experience available to both winter and summer tourists through its networking solutions. Everything from current waiting times at ski lifts and cable cars, weather updates, and special offers from local businesses is available via the network, which creates the basis for improved services, multimedia entertainment, and added safety.

Recent months have seen the implementation of pilot projects at a total of six ski resorts, with technology from Kapsch already in use at Lech am Arlberg (Vorarlberg), Obergurgl, Fieberbrunn, Hochsöll, Patscherkofel, Waidring (all in Tyrol), and Reit im Winkl (Bavaria). At Serfaus-Fiss-Ladis, a photo point solution will soon be available. The most visible elements of the solutions provided by Kapsch are large, digital panorama panels and full-HD panorama cameras. “However, it’s not the terminal devices on which the multimedia information is presented that form the core of our offer, but the network with which we ensure that the relevant data is collected, linked, and displayed as needed, at the right place and on the right displays,” explains Christian-Thomas Retinger, who is responsible for developing and distributing these types of solutions at Kapsch BusinessCom, Business Development, ICT Facility Solutions.

As a provider of comprehensive solutions in the hotel industry, Kapsch is offering panorama cameras, digital indoor and outdoor solutions, photo points (including in gondolas), WLAN, and microwave radio solutions. Kapsch BusinessCom, one of the leading ICT service partners in Austria and the CEE region, entered into a partnership with POOL-ALPIN in 2014. The procurement community includes renowned Austrian and German cable car and ski lift operators.

Digital signage: modular system with central control

Each of the display solutions is put together from different modules and managed via a central software program. In addition to panorama screens, smaller monitors, and LED walls, the building blocks include interactive terminals for visitors, diverse sensors to measure time and status, systems for analyzing visitor flows and, upon request, video monitoring. Using wireless technology and/or the Internet, the individual elements are linked to a central system via which the content is distributed. Customer service, marketing, and security are combined in centrally managed, comprehensive solutions which ensure that the relevant information always ends up right where it needs to be. Modern emergency stations with inbuilt defibrillators not only bring added safety. They also offer options to add further services (such as charging stations for cell phones). “All of our solutions consist of high-quality components that conform with industry standards. Our core competency is in the integration of technologies, especially infrastructure development and operation. We work together with selected partners to implement creative solutions, prepare content, and market advertising space,” continues Retinger. To be able to handle projects of this magnitude, it’s necessary to have an accordingly large number of experts on location. Kapsch employs 450 technicians at a total of seven locations in Austria for this purpose. The specific reference projects will be presented at Interalpin. Kapsch’s main focus, however, will be to demonstrate the additional possibilities that digitalization and networking have in Alpine tourist regions. Look for Kapsch at Booth 10c in Hall D, right next to POOL-ALPIN’s booth.

Pictures 1-5: Winter Tourism 2.0 – Pilot projects in six ski areas have already been implemented
Photo rights: Kapsch AG

More about Interalpin – Interalpin is the leading international trade fair for Alpine technologies. In 2015, it will take place from April 15–17 in Innsbruck. Some 600 exhibitors and over 20,000 trade visitors from more than 70 nations will converge at Interalpin to exchange information on the latest technological possibilities in Alpine tourism. For more information, please visit

More about POOL-ALPIN – The highest-profile ski resorts in Austria, Switzerland, and Germany take advantage of POOL-ALPIN as a central purchasing point. Its focus is on procuring both consumable and capital goods in accordance with strict conditions. The procurement community came into existence in 1993 and now has more than 147 member companies with substantial sales volumes. For more information, please visit:

Kapsch BusinessCom – a company of the Kapsch Group – is a leading ICT service partner in Austria, Central and Eastern Europe with more than 1,300 employees and annual sales exceeding 310 million euros. Embedded in the Kapsch Group, Kapsch BusinessCom is active worldwide with its own offices in Austria and subsidiaries in the Czech Republic, Slovakia, Hungary, Romania and Poland. Kapsch has positioned itself as an ICT service partner offering a complete solution portfolio covering the areas of information technology as well as telecommunications. In addition to system integration and continuous optimization measures, Kapsch BusinessCom is increasingly taking on responsibility for the entire area of operations. Kapsch BusinessCom relies on manufacturer independence and partnerships with globally leading technology providers, such as Apple, Avaya, Cisco, EMC, Google, Hitachi, HP, Microsoft or Mitel. In concert with these partners Kapsch offers its services as a consultant, system supplier and service provider, but above all as a reliable, dependable, long-term trusted advisor in a rapidly changing technological environment. Kapsch BusinessCom always generates clear added value for its over 17,000 customers.


Press contact:

Alf Netek
Chief Marketing Officer & Press Officer
Kapsch Aktiengesellschaft
Am Europlatz 2, 1120 Vienna, Austria
P +43 50 8111700
Jutta Hanle
Vice President Marketing & Communications
Kapsch BusinessCom AG
Wienerbergstraße 53, 1120 Vienna, Austria
P +43 50 811 5787