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Privacy Statement

We take the protection of your private data very seriously and want you to feel safe while visiting our website. You can visit our website without sharing information about your person.

Personal data is only collected if you voluntarily share it within the framework of specific services, such as downloads, contact forms, subscriptions to newsletters and events.

We place great value on transparency in the storage, processing and use of your personal data and would like to inform you in this Privacy Statement of how we handle your data as well as your rights in this regard.

This Privacy Statement, together with the Terms of Use and the Cookie Policy, forms the basis for the use of our website and the processing of personal data.

Name and contact information of the controller

The controller of the processing of your personal data is

Kapsch CarrierCom AG
Lehrbachgasse 11, 1120 Vienna, Austria
P +43 50 811 0
F +43 50 811 3303

c/o Data Protection Officer
Am Europlatz 2, 1120 Vienna, Austria

Processing activities

1) Website use

Purpose and scope
Every time our website is loaded, our system automatically collects data and information from the loading computer system. The following data is automatically collected by means of log files: Browser type and version used, operating system of the user, internet service provider of the user, IP address, date and time of the access, websites from which the user’s system arrives at our internet page, websites that are loaded from our website by the user’s system.

With regard to the cookies generated by us via the website, please refer to the separate Cookie Policy.

We process your personal data in order to identify, prevent and investigate attacks on our website. The storing of the IP address by the system is required in order to enable delivery of the website to the computer of the user. For this purpose, the IP address of the user must remain stored for the duration of the session. Data is also stored in log files in order to ensure the functionality of the website and for optimization of the website.

Legal basis
The temporary saving of specific data is required for the security of our IT systems and in order to offer you a user-friendly surfing experience, which is why our legitimate interest as defined by Art. 6 para. 1 point f GDPR forms the legal basis for our processing.

The recording of the data for the provision of the website and the saving of data in log files is absolutely required for the operation of the website. Therefore, no right to object according to Art. 21 GDPR exists.

Data recipients
For the operation and administration of the website, we make use of IT service providers who on our behalf and under our instructions sometimes also have access to personal data in order to provide the ordered IT services.

Your data will not be shared with other third parties for their own purposes without your consent.

Storage duration
The data relating to the visit to the website is deleted or anonymized at the end of your visit. Further storage beyond this time is possible. In this case, however, the IP addresses of the users are deleted or altered such that association with the visiting client is no longer possible.

2. Contact form or email

Purpose and scope
Should you contact us via a contact form or by email, the data shared by you (first and last name, email address and any information entered by you in the contact form) will be stored by us in order to answer your questions or accept your registration for events.

Data recipients
If necessary based on your inquiry or registration, the data may also be transmitted to and processed by affiliated companies of the Kapsch Group or external service providers who process the data on our behalf (processors).

Legal basis
The data processing for the purposes of contacting us takes place according to Art. 6 para. 1 sub. 1 point a GDPR based on your voluntarily provided consent.

Storage durationg
The data received in this regard is deleted by us when the storage is no longer required for the answering of your inquiry.

3. Newsletter subscription

Purpose and scope
You can register for our newsletter in order to obtain information about current topics at our company, our services, events and other items.

Required information for sending the newsletter consists of your email address, and on some forms also name and address. Although the sharing of some information is required in some cases to allow us to process the content of your inquiry or registration, we have limited the request for personal information to a minimum

If you subscribe to the newsletter, the data entered by you in the corresponding form will be saved for the purposes of direct advertising and possibly associated with other data that we have saved about you.

Data recipients
If necessary based on your registration, the data may also be transmitted to and processed by affiliated companies of the Kapsch Group or external service providers who process the data on our behalf (processors).

Legal basis
The legal basis for the aforementioned data processing is Art. 6 para. 1 sub. 1 point a GDPR or, if no consent was granted in the individual case, Art. 6 para. 1 sub. 1 point f GDPR.

Storage duration
The data received in this regard will be saved until revocation of the consent.

Your consent to the sending of the newsletter can be revoked by you at any time to unsubscribe from the newsletter. You can declare this revocation by clicking on the link provided in every newsletter email.


Purpose and scope
We offer you the opportunity to download materials from our website at no charge. Before you can start the downloads, it is necessary for you to fill out a form in which you must provide your name and email address. The purpose of the processing is to collect statistics on the delivered downloads as well as contact for marketing purposes.

Data recipients
If necessary, the data may also be transmitted to and processed by affiliated companies of the Kapsch Group or external service providers who process the data on our behalf (processors).

Legal basis
The legal basis for this is Art. 6 para. 1 clause 1 item a GDPR.

Storage duration
The storage, use and processing of your data takes place only as long as we need the data for performance of the above purposes and our contractual and/or legal obligations.

Use of service providers, sharing of data

Our website encompasses various companies within the Kapsch Group. For the purposes of processing your request or registration, it is therefore necessary for not only Kapsch CarrierCom AG but also the respective operating company or otherwise responsible company of the Kapsch Group to have access to your personal data. In particular, these are Kapsch Aktiengesellschaft, Am Europlatz 2, 1120 Vienna.

To provide support and carry out administrative tasks for our website, we make use of select external service providers (in particular, providers of marketing tools, marketing agencies, IT service providers and IT maintenance services, providers of other tools and software solutions and other providers of similar services). These service providers can have access to your personal data in isolated situations. The service providers process your data exclusively on our behalf and according to our instructions in compliance with these data privacy provisions and the respectively applicable laws.

Your data is only shared with third parties insofar as this sharing is explicitly mentioned in this Privacy Statement or takes place for one of the following purposes:

  • You have given your explicit consent according to Art. 6 para. 1 sub. 1 point a GDPR;
  • The sharing is required according to Art. 6 para. 1 sub. 1 point f GDPR for establishment, exercise or defense of legal claims or to make our website available and no reason exists to assume that you have an overriding interest in your data not being shared that is worthy of protection;
  • In the event that a legal obligation exists to share data according to Art. 6 para. 1 sub. 1 point c GDPR;
  • The sharing is legally permissible and required for performance of a contract with you according to Art. 6 para. 1 sub. 1 point b GDPR.

Right to object, right to access, rectification, data portability, restriction and erasure

  • Art. 15 GDPR: You have the right at any time to obtain from us information on what data about you is being stored within the framework of your inquiry or registration and to correct your data.
  • Art. 16 GDPR: You can demand the rectification or completion of inaccurate or incomplete data.
  • Art. 20 GDPR: In addition, you have the right to obtain your data in a structured, commonly used and machine-readable format. At your request, your data will also be sent directly to other providers, if this is technically possible.
  • Art. 18 GDPR: You have the right in specific cases to request the restriction of the processing of your data. A restriction results in the continued storage of your data but that no other processing steps will be taken by us with regard to your data and your application. You can demand a restriction if: (i) You have disputed the accuracy of the personal data, or (ii) the processing is illegal and you decline erasure, or (iii) the data is no longer needed for the processing purpose but under circumstances could be needed for establishment, exercise or defense of legal claims.
  • Art. 17 GDPR: You have the right to the erasure of data under certain circumstances, such as when it is not being processed according to the data protection requirements.
  • Art. 21 GDPR: You have the right, on grounds relating to your particular situation, at any time to object to the processing of personal data concerning you that takes place on the basis of Art. 6 para. 1 point e or f GDPR.

Right of complaint and supervisory authority

Notwithstanding the option of an action in regional court according to Section 29 para. 2 Data Protection Act 2018 and any other legal remedy, you have the right to lodge a complaint with the national supervisory authority of your place of residence if unlawful processing of personal data is presumed. In Austria, the Data Protection Authority is responsible.


In regard to data protection issues as well as for exercising your right to object and right to access, data portability and restriction or for rectification or erasure of your data, please contact us at the email address:

Our data protection officer can be reached at the following email address:

If your requests according to this Privacy Statement are not complied with within one month, you have the right to lodge a complaint with the Data Protection Authority.

Updates and amendments

Portions of this Privacy Statement may be amended or updated by us for technical or legal reasons without your prior notification by us. Please always examine the current Privacy Statement version to be informed of possible changes or updates.