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Audit and certificates

Kapsch BusinessCom has an integrated management system and is certified according to the standards ISO 9001 (quality management), ISO 20000 (IT service management) and ISO 27001 (information security management).



All IT, telecommunications and network services from Kapsch across Austria are provided in compliance with ITIL standards.

Kapsch Certified

With our new quality classification system “Kapsch Certified”, we are making the various service levels transparent to you. More than 500 Kapsch Certified specialists from 30 service support sites throughout Austria are available to you in four quality classification levels: custom-tailored for any business.

Kapsch international partner experts
have access to our network of international partners and facilitate easy and direct contact with leading technology companies.

KCSP – Kapsch Certified Solution Professional
have attained a high level of qualification and top training, including nationally and internationally recognized certifications. They act as technological consultants and assist you with advanced process knowledge.

KCSE – Kapsch Certified Systemintegration Expert
are distinguished by an expanded scope of knowledge that also includes other systems. The basis for this is extensive training and certification by our partner companies.

KCIS – Kapsch Certified Installation Specialist
integrate a wide range of intrinsically complete technology components based on extensive knowledge obtained through corresponding manufacturer certifications.

KQIE – Kapsch Qualified Installation Engineer
support you with high-quality installation and assembly of active and passive system components. They configure basic settings and prepare the installation to ensure top quality and flawless functioning upon transfer to you.