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Manager, Quality - Mississauga, CA
 Canada, Mississauga   Full time

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Falani Smith

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Job ID
mwd_8069

Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

The Role:

Kapsch TrafficCom Canada is seeking a Quality Manager for our office in Mississauga. In this role you will be designing, developing, implementing and overseeing the organization's quality, environmental and health and safety programs and procedures to safeguard employees and surrounding communities, meet ISO 9001:2015 requirements and ensure that all facilities are in compliance with regulations.

Responsibilities:

Quality

  • Maintain QMS including development/improvement/updates with support of QMS Administrator

  • Chair and optimize annual QMR meeting

  • Maintain QC functions on the floor with 3 QC inspectors

  • Manage NCR process with Quality Engineers support

  • Manage product audit process and meetings with Quality Assurance Technician support

  • Manage tag RMA analysis and database maintenance with Quality Assurance Technician support

  • Manage RSE depot repair and analysis with Test Engineer support

  • Address customer complaints

  • Work with vendors on quality issues/improvements

Health & Safety

  • Manage H&S policy including development/improvement/updates with support of Stella

  • Co-Chair JHSC with employee member

  • Monitor provincial laws/regulations to ensure compliance

  • Maintain needed training (WHIMIS, ESD, etc.) and testing (lead blood level, hearing, forklift, fire drill, etc.)

  • Manage review of SPS, and ESER

Environment

  • Manage KTC CA requirements to meet environmental regulations

  • Monitor developments to regulations/laws for environment

  • Optimize waste streams to minimize impact, reduce land fill

  • Manage hazardous waste disposal (batteries, lead, tags)

  • Find ways to reduce carbon footprint

What’s in it for you?

  • Solving complex problems that improve daily the lives of people around the world

  • Opportunity to work with cutting edge technologies in a high-growth industry

  • Career growth and development opportunities

  • Casual work environment with flexible work hours

What we are looking for:

  • Familiar with ISO 9001:2015

  • Familiar with H&S regulations and policies

  • Understand risk management in all areas

  • Ability to lead/manage the quality team

  • Capable of seeing impact and opportunity from quality issues on all parties

  • Work with all departments to ensure issues are resolved and communicated effectively

  • Strong Excel skills with experience in managing large datasets and strong Excel programming

  • Root cause problem solving ability – 5 whys, 8D, DMAIC

Our top Candidates will have:

  • Excellent communication skills (written and verbal)

  • Ability to develop positive relationships

  • Problem solving and critical thinking skills

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.  Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.

Unsolicited Third-Party Candidates: Please note that Kapsch TrafficCom does not accept unsolicited resumes/candidates from third-party recruiters that are not engaged and under written contract with Kapsch TrafficCom. Any employment agency, individual or entity that submits an unsolicited resume/candidate acknowledges and understands that Kapsch TrafficCom has the right to hire any applicant at its own discretion without any fee owed or due to the submitting third-party employment agency, individual or entity.  For more information, please contact ktc.us.jobs@kapsch.net

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Kapsch TrafficCom Headquarters