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TOC Operator - Corona , CA

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Job Facts
United States of America, Corona
Full time

Job ID
mwd_7144

Ihr Kontakt
Clark Muldrow

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Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

Traffic Operations Center Operator

Kapsch TrafficCom North America



The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems to monitor, evaluate, and direct traffic operations in the Riverside County Trasnportation Commission (RCTC) I-15 Express Lanes coverage area, along with coordinating with the Freeway Service Patrol (FSP) and First Responders and State DOT (Caltrans) personnel.

Role Summary

The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems to monitor, evaluate, and direct traffic operations in the Riverside County Transportation Commission (RCTC) I-15 Express Lanes coverage area, along with coordinating with the Freeway Service Patrol (FSP) and First Responders and State DOT (Caltrans) personnel.

Available Shifts: 1:00 pm- 9:00 pm Monday – Friday OR 1:00 pm- 9:00 pm Tuesday-Sunday

Hourly Pay: $17.50/hour

Please note that this is an onsite role with no opportunity for remote work.

Role Responsibilities:

Traffic Monitoring and Management

  • Monitor traffic flow
  • Identify incidents
  • Coordinate Freeway Service Patrol (FSP)
  • Coordinate with other organizations such as California Highway Patrol (CHP) and Caltrans.
  • Operate CCTV Cameras, DMS (Dynamic Message Sign), and other related systems
  • Data entry for use in the Traveler Information System
  • Manage Roadwork

Incident Management

  • Detect and verify incidents
  • Initiate and coordinate response
  • Activate and verify public information
  • Disseminate incident information
  • TOC Control Room shall coordinate FSP services after identification of an incident as required
  • Documentation of related or required data as needed

What’s in it for you?

  • Opportunity to solve complex problems that improve daily the lives of people around the world
  • Opportunity to work with cutting edge technologies in a high-growth industry
  • Career growth and development
  • Casual work environment
  • Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents

What we are looking for.

  • High school diploma or equivalent is required.
  • Previous customer service or emergency dispatch experience is a plus.
  • Experience and knowledge of the following though prior TOC / ITS work experience is a plus: Intelligent Transportation Systems (ITS) traffic systems control, incident management, automated communications networks and systems, and the techniques and strategies of traffic information management and dissemination.
  • In-depth knowledge of the Riverside County roadway system.
  • Ability to multi-task in fast pace situations.
  • Intermediate to advanced level proficiency with Microsoft office and the ability to learn new systems is required.

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.  Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.

Candidates Requiring Sponsorship: Kapsch TrafficCom regrets that presently we are unable to consider individuals for this position who will require sponsorship for employment visa status (i.e., TN, H1-B, OPT, etc.).

MOS Code: Military occupation(s) that relate to the initial selection criteria for this position may include: 0100, 0111, 0102, 3F1X1, 3F5X1, YN, 4133

Unsolicited Third-Party Candidates: Please note that Kapsch TrafficCom does not accept unsolicited resumes/candidates from third-party recruiters that are not engaged and under written contract with Kapsch TrafficCom. Any employment agency, individual or entity that submits an unsolicited resume/candidate acknowledges and understands that Kapsch TrafficCom has the right to hire any applicant at its own discretion without any fee owed or due to the submitting third-party employment agency, individual or entity.  For more information, please contact ktc.us.jobs@kapsch.net

Was sie wissen müssen:
Clark Muldrow
Recruiting Specialist

Kapsch Group Headquarters

Kapsch Aktiengesellschaft

Kapsch TrafficCom Headquarters

Kapsch TrafficCom AG