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Portals & FAQs

Nothing for analog guys!

Billing portal

After registering, you can access your invoices here at any time, call up open items, maintain your contact details and, of course, get in touch with us. If you register, you will in future receive an email notification as soon as a new invoice is placed for you on the Internet has been. Your invoices are then available to you in the form of a secure electronic document. We also offer you the option of receiving the invoices in the XML standard for further internal processing.

Customer portal

Are you already a registered customer?

Web call portal

Report the request for a service call via web call. This service enables you - within the scope of Kapsch Care Services - to process customer service requests (fault reports, requests from management services, technical inquiries, etc.) conveniently via the Internet.

Reed Exhibition Vienna - exhibitor lounge

Trade fairs are communication platforms and with Kapsch BusinessCom you can get the most out of these events! Go to the Kapsch Exhibitor Lounge now and find all the options.

FAQs 

  • Who can register?
    All customers of Kapsch BusinessCom AG and Kapsch Anlagen Vermietungs und Maintenance-Ges.m.b.H.
  • What are the advantages of this service for customers?
    Quick and unbureaucratic access to your invoices and contract data, as well as other services offered.
  • Are my personal data protected?
    Yes. Your information is highly encrypted for transmission and stored on a secure server.
  • Do I incur additional costs when using the Kapsch iBX customer platform?
    The services of the Kapsch iBX platform are available to our customers free of charge.
  • Are there any security guarantees?
    Kapsch assures you that the information you provide will only be used for registration. Your information is protected and not passed on to unauthorized third parties.
  • Which browser is required for the iBX customer platform?
    The iBX Customer Platform requires Microsoft Internet Explorer 5.0 or higher, Netscape Navigator 6.0 or higher, or AOL 4.0 or higher. Other browsers are not excluded. JavaScript must be activated.
  • Can I use the iBX customer platform from another computer if I log in accordingly? 
    Yes. This is a great benefit. You can securely access your data online from any computer. In the case of downloads, please note that these are stored on the computer you are using!
  • How do I register for the iBX customer platform?
    For the customer data you need a current Kapsch invoice, which was sent to you by post in the past few months. Go to our registration page and fill in the information you want.
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