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Field Service Technician - Orlando, FL
  Orlando   Full time

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Lisa Dutton

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Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

The Role:

Kapsch TrafficCom North America is seeking a Field Service Technician for our office in Orlando, FL.

The Field Service Technician will perform routine preventative maintenance on the varied devices including but not limited to cameras, dynamic messaging signs, radar detection systems, data collection sites, video detection systems, demarcation, and network hub buildings.

In addition to preventative maintenance, the Field Service Technician will perform utility location of fiber optic cabling, and repair/fix of ITS devices such as microwave vehicle detectors, overhead messaging signs, cameras, and data network systems in and around Orlando, FL.

What’s in it for you?

  • Solving complex problems that improve daily the lives of people around the world

  • Opportunity to work with cutting edge technologies in a high-growth industry and international company

  • Career growth and development opportunities

  • Casual work environment with flexible work hours

  • Excellent benefits including a no-cost medical insurance option for employee and eligible dependents

What we are looking for:

  • High School education, or preferably an Associate’s Degree in Electronics, Computer Science, or related field

  • 2 years of relevant work experience in an IT or electronics field

  • Ability to read schematics and follow specifications to maintain or install and implement system components

  • Ability to test client ITS devices and systems through physical inspection and the utilization of electronic testing and measurement equipment in accordance with the manufacturer’s recommendations and procedures

  • A proficient electrical skill able to diagnose and repair electrical issues related to ITS power distribution

Our top Candidates will have:

  • Ability to respond to utility locate request on a timely basis (as needed only when directed by the client)

  • Ability to locate fiber and power lines with utility locate equipment

  • Ability to read ITS (Intelligent Transportation System) Plans

  • Ability to maintain, Install, upgrade, modify or replace equipment as directed or required

  • Ability to perform reactive maintenance and repairs as needed

  • Ability to receive and input client inventory into the inventory software system

  • Ability to monitor trouble reporting system to ensure timely problem resolution in accordance with guidelines per contract

  • Ability to respond to and correct trouble ticket reports

  • Ability to keep accurate records of daily activities

  • Ability to monitor installations, including providing direction to contracted vendors

  • Ability to perform diagnosis of equipment problems with all devices on the project

Candidates should be aware that this role involves work that is outdoors and along the freeway. This role will also involve working on equipment located above the freeway. All safety equipment will be provided as well as extra precautions considering the heat.

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.  Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you require need a reasonable accommodation for any part of the application or interview process, please advise of the nature of your request along with your contact information.

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