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Transition Manager for Traffic Management
 United Kingdom, Coventry   Full time

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Magdalena Gid

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  • Plan, coordinate and manage technology and service transfers to internal steady-state support team, collaborating closely with technical project leaders
  • Liaise with the internal project delivery and internal Solution Centre Traffic to ensure technical and contractual requirements for transfer projects are met, monitoring prioritisation of key project lots and trials
  • Report on project transition progress, including key project lots and trials, on a regular basis to ensure members of the project team are informed, involved, and motivated
  • Create and supply required documentation and reports for project completion to internal and external stakeholders at all levels
  • Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements.
  • Keeping all parties involved with the transition updated on its progress.
  • Spotting any transition-related issues and creating effective solutions to resolve them swiftly.
  • Become part of the steady-state core support team once transition is finished


  • Min Bachelor’s degree in computer science, finance, or a similar field
  • High customer and solution orientation
  • Minimum 3 years’ experience in service transition management or as a senior service delivery management position
  • Proven track record in the successful management and execution of complex technology transfer projects, using appropriate project management methodologies and planning tools
  • Advanced knowledge ITIL and Service management – preferably with corresponding certification 
  • A structured and independent way of working
  • Independence and resilienceAbility to manage team of mid-senior technical and service resources 
  • Project management certification would be advantageous
  • Experience in traffic management would be advantageous

Our offer

  • 1 year contract + permanent contract
  • Private medical care, life insurance and pension plan
  • Hybrid working model
  • Attractive salary package


Kapsch TrafficCom Headquarters