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A range of professional services are needed to deliver railway communications infrastructure, from world-class project management, to technical and industry know-how and a real end-to-end service-oriented approach. It is rare to find all the skills and capabilities needed in one organisation – and working with multiple partners can dramatically increase project complexity and costs.

Kapsch CarrierCom offers railway operators the knowledge and skills required to plan, build, maintain and operate a next-generation railway communications infrastructure that exceeds GSM-R standards and technology. With years of experience deploying GSM-R networks for major operators, our service teams can take full responsibility for end-to-end railway communication project delivery.

Specifically, our skilled engineers deliver a wide range of network services, from analysis, consulting, design, integration, installation, and training, to the maintenance, optimisation and operation of entire networks. We can offer as much, or as little support as operators need to achieve their networking objectives.

Our industry-leading services are:


Kapsch CarrierCom provides all the design and engineering support operators need to plan network projects on any scale, from greenfield deployments, to equipment upgrades. We create a clear roadmap for the project to minimise risk and deployment time and to ensure high performance requirements and industry standards are met.

Kapsch CarrierCom service teams can act as the lead contractor for entire network deployments, taking responsibility for end-to-end project delivery. Our build services incorporate everything from project management and logistics, to installation, commissioning, integration,  interoperability testing & acceptance and migration.


We ensure networks continue to perform at their best through technical assistance services, emergency recovery services, managed spares and support. This means that our customers get the greatest returns on their investments with Kapsch CarrierCom.

We monitor our customers’ networks around the clock from our Network Operations Centre (NOC), and there is even the option to outsource end-to-end management and operation of the network to us. We also provide additional services such as a remote software update service.


To minimise workloads and disruption for clients, we provide turnkey project management for network projects, ensuring that key milestones are delivered on time and on budget.