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Services

Kapsch CarrierCom offers a wide range of services that fit the needs of today's public transport operators. These services include project management and field support, training of system users, training for corrective and/or preventive hardware and/or software maintenance.

Project Management
A team of experienced project managers is available to guide your project from contract signing to the final acceptance. Each member of the Project Management Office is PMI or PRINCE2 certified.

Training
Different training programs are available:

  • System users: Hardware and software applications individual and class room training
  • Hardware and/or software maintenance: Your maintenance team is trained to perform first and/or second line support when applicable. Instructions for corrective and/or preventive hardware maintenance are included.


Maintenance
After the warranty period we offer maintenance packages:

  • 1st, 2nd and 3rd line maintenance support is offered through SLA contracts
  • 3rd line hardware maintenance can be organised including a stock of swappable devices.


Consultancy
Our teams are available to help you to define the best solutions for your individual needs.



Do you have any questions concerning our services? Please contact us.