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Management System

It is our declared objective in all company departments and business areas, in our services and product portfolio, as well as in the fulfillment of customer requirements to maintain the highest quality standards and to strive to continuously improve and optimize our processes and our management system.

We are convinced that high quality products and best performance are achieved through a living and effective quality management system. Therefore, technical, organizational and operational progress to improve quality is important to us. Satisfied customers, whose demands on our products and services have been best fulfilled by us, are at the core of our interests.

The processes of quality management at Kapsch TrafficCom are based on ISO 9001, and in addition fulfil the requirements of the V-Model. We follow an integrated management system and fulfil the specifications of the management systems for environment (ISO 14001), occupational health & safety Management (ISO 45001), IT service management (ISO 20000) and information security (ISO 27001).

The principles our management systems are based on are set out in our company policy, which you can download below.