As a leading provider of communication and IT solutions for the hospitality industry, this year’s GAST was an important date on the Kapsch BusinessCom calendar. The Kapsch BusinessCom portfolio of products and services for the hospitality industry ranges from communication systems to data security, maintenance services and global networking of hotel chains. This solution strategy offers customers stability, low operating costs, investment protection and forward-compatibility.
Known for its IT innovations, Kapsch BusinessCom will place a focus on infotainment this year at GAST. These solutions transform the hotel TV into a surfing station and a platform for presenting all hotel services. Infotainment from Kapsch offers guests not only information on the TV and video on demand; it also simplifies a number of hotel processes, such as with fast checkout via the TV screen, which replaces a trip to reception. This year, interested persons can experience the range of applications first-hand at live demos held by Kapsch BusinessCom together with Planet Digital and Samsung. From building out SAT systems to connecting individual televisions of any size or design: Kapsch BusinessCom offers everything from a single source.
Comfort for guests through digital signage
In addition to the IPTV-based multitainment systems already mentioned, Kapsch BusinessCom also offers solutions in the area of digital signage. These systems present up-to-date information on all the services and facilities available in and around the hotel. Electronic displays and powerful content management software merge to form an ideal guide and information system that can be administered directly by the hotel operator. With the intuitive software interface, conference rooms can be booked and room assignments displayed on digital signage. The room assignments appear automatically on the TFT monitors installed at the rooms. A screen in the lobby – which also functions as a welcome sign and information board – displays the room overview and directs visitors along the correct path. The guests easily find their destinations without burdening the staff.
Greater security for hotels
Another important factor in the area of tourism is security. The protection of their possessions is particularly important to guests while travelling. For this reason, Kapsch BusinessCom offers hotels intelligent keycard systems for room access and video monitoring solutions that optimally secure the property of the guests. Measures such as data backup, access control, server room monitoring and the training of employees are also offered by Kapsch.
Kapsch solutions offer perfect interoperability
The special advantage of all these solutions is their optimal interoperability. In addition to integrating the products together on request, Kapsch BusinessCom also offers optimal interface management with existing or planned solutions from other providers.
Kapsch BusinessCom – a company of the Kapsch Group – is a leading ICT service partner in Austria, Central and Eastern Europe with over 1,200 employees and annual sales exceeding 230 million euros. Embedded in the Kapsch Group, Kapsch BusinessCom is active worldwide with its own offices in Austria and subsidiaries in the Czech Republic, Slovakia, Hungary, Romania and Poland. Kapsch has positioned itself as an ICT service partner offering a complete solution portfolio covering the areas of information technology as well as telecommunications. In addition to system integration and continuous optimization measures, Kapsch BusinessCom is increasingly taking on responsibility for the entire area of operations. Kapsch BusinessCom relies on manufacturer independence and partnerships with globally leading technology providers, such as Apple, Aastra, Avaya, Cisco, Google, Hitachi, HP and Microsoft. In concert with these partners Kapsch offers its services as a consultant, system supplier and service provider, but above all as a reliable, dependable, long-term trusted advisor in a rapidly changing technological environment. Kapsch BusinessCom always generates clear added value for its over 17,000 customers.
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BusinessCom, innovation, digital signage