Video conferencing for small and medium-sized enterprises
Kapsch BusinessCom has for years been considered a pioneer in the area of unified communications (UC). In this field, the company works to merge communication channels, such as telephony, video, conferencing, messaging, mobility, presence information and instant messaging, onto common platforms. The advantages for companies of any size can be seen in reduced travel costs, efficient communication processes and faster dissemination of information.
“As demonstrated by the current situation, unified communications also offers security. Because even if air traffic is grounded, the business processes remain undisrupted. All branch offices can be reached via the diverse communication channels, and the company retains its ability to act,” explains Christian Wenner, Communications department head at Kapsch BusinessCom. “One major advantage of UC is that these solutions can be infinitely scaled, making video conferencing systems interesting even for small companies.”
Kapsch integration of business software with telephone and IP networks
A successful unified communications solution requires coordinated integration of company IT applications with the telephony infrastructure via the VoIP-compatible data network. In order for the respective company to fully realize all the benefits, all communication channels, applications and devices must be largely integrated. Kapsch BusinessCom is the optimal partner in this area thanks to its many years of competence in the ITC field. Since 2006, the company has also worked with Microsoft as a Gold Certified Partner in the area of unified communications on the integration of complete solutions.
Video conferences enable short communication paths
Another advantage of video conferences is that meetings can be called quickly and easily. This aspect is of inestimable value in the case of urgent decisions. The solutions available from Kapsch BusinessCom range from the area of web conferencing to video conferencing and all the way to telepresence solutions like the Cisco Telepresence System 3000.
- Web conferencing
Web conferencing allows location-independent meetings and presentations without large IT investments. An encrypted connection is established between the computers and a central server. Billing takes place flexibly based on use of the service. Users require a computer with browser, Internet access and optionally a telephone. Using a webcam turns a web conference into a video conference.
- Visual conferencing
High definition visual conferencing means holding video conferences on a screen (LCD or plasma). Thanks to the detailed and crystal-clear image, even conversations over large distances feel personal. A visual conferencing system makes use of one or more monitors, a camera, a PC for transmitting the audio and video signals as well as a table microphone and a remote control to operate the conferencing equipment.
In contrast to visual conferencing, telepresence involves the integration of video conferencing technology into a room concept. It conveys the experience of a true-to-life personal encounter. Telepresence solutions offer optimal usability and “realism” in the area of video communication. Telepresence requires an appropriately equipped room and a provider connection with high bandwidth rates. The platform used is Cisco Telepresence, which encompasses a range of room systems for different applications.
Kapsch BusinessCom – a company of the Kapsch Group – is a leading ICT service partner in Austria, Central and Eastern Europe with over 1,200 employees and annual sales exceeding 230 million euros. Embedded in the Kapsch Group, Kapsch BusinessCom is active worldwide with its own offices in Austria and subsidiaries in the Czech Republic, Slovakia, Hungary, Romania and Poland. Kapsch has positioned itself as an ICT service partner offering a complete solution portfolio covering the areas of information technology as well as telecommunications. In addition to system integration and continuous optimization measures, Kapsch BusinessCom is increasingly taking on responsibility for the entire area of operations. Kapsch BusinessCom relies on manufacturer independence and partnerships with globally leading technology providers, such as Apple, Aastra, Avaya, Cisco, Google, Hitachi, HP and Microsoft. In concert with these partners Kapsch offers its services as a consultant, system supplier and service provider, but above all as a reliable, dependable, long-term trusted advisor in a rapidly changing technological environment. Kapsch BusinessCom always generates clear added value for its over 17,000 customers.
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