References of Kapsch BusinessCom AG - an excerpt

Allianz Insurance, Austria:
Integration of a communications network and Customer Care Center as well as V.I.P Service Center for employees.
Liebherr-Werk Bischofshofen GmbH, Austria:
Security solution based on a certification infrastructure for smart cards, Single Sign On for applications, notebook encryption, network security solutions and IP based access control for server rooms.
Kommunalkredit AG, Austria, Cyprus and Poland:
Redundant data network, including operations management via a port price tariff for 250 employees, Trader equipment including an independent network for 17 workplaces and voice recording, video conference system and server room surveillance.
Prague Airport, Czech Republic
Delivery and installation of the entire data equipment for the new terminal.
Orange, Slovak Republic
Combination of an M1 Customer Service Center including IVR system with integrated „text to speech“ application.
Sykes Central Europe, Hungary
For Hungary‘s largest Call Centre operator is the installation of a Call Center Network at 3 sites for over 600 agents using Symposium Call Center, MPS500 IVR solution.

Further References

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