Manual toll collection is characterized by toll plazas comprised of toll lanes which are manned by an attendant for the collection of the fee. Automatic toll collection involves the collection of the fee at the toll plaza by automatic means, such as coin machines or card readers (e.g., cash, credit card, etc), without participation of toll plaza personnel.

Kapsch TrafficCom offers systems for traditional toll management and collection encompassing manual and automatic toll collection processes, and conceived for the addition of electronic single lanes at a later stage. The system is an integrated tool to collect tolls in a cost-effective and efficient manner. The system is tiered to support host level, plaza level and lane level activity.