The Kapsch TrafficCom central back office system offers a flexible solution which can be easily customized and scaled to accommodate systems of different size and complexity.

The central system provides tolling and enforcement processes ranging from validation of images and handling financial processes such as applying complex tariff schemes to invoicing, clearing, payment reminders as well as administrative enforcement functions like forwarding incident data to mobile enforcement vehicles or authorities and invoicing penalties.

A CRM module is used to maintain data (e.g., vehicle data and payment means) at the point of sales, such as call center or customer contact points or for providing informational material and handling potential claims.
 
A user friendly web portal offers precise information about the toll network (e.g. costs of a planned route with the aid of a toll calculator application), and customer contact points, but also offers interactive services such as online user account management.

The data storage is designed for the highest availability and it is easy to create custom reports.