Customer satisfaction is a cornerstone of Kapsch TrafficCom activities. Our solutions and products are geared to optimize the business processes and enhance the profitability of our clients’ businesses.
We strive to gain and maintain the trust of our customers by providing the best support, innovative technology to suit the particular client’s needs and fast response time. Our goal is to establish long-term partnerships with satisfied customers.
The quality processes of Kapsch TrafficCom are based on ISO 9001, and in addition fulfil the requirements of the V-Model. Furthermore we follow an integrated management system for Health & Safety, Security, Environment and Quality, with processes structured and certified according to ISO 9001, ISO 14001 and OHSAS 18001 as well as ISO 27001 and ISO 20000.