“One of our main success factors is the continuing expansion of our product and competence portfolio for our customers. With the acquisition of Ring Datacom, we are now able to serve the Southeastern European market with the entire Kapsch CarrierCom portfolio directly from Croatia”, explained Thomas Schöpf, Kapsch CarrierCom AG’s CEO. “After the acquisition of TIS.kis, Ring Datacom is our second acquisition in Croatia within weeks. We continue to grow in Southern and Southeastern Europe even in the challenging economic environment”, said Schöpf.
Protection against network hackers – Top “Fraud Management System”
The “Ring Fraud Management System” (Ring FMS) is a fraud detection, analysis and decision support application environment for mobile telecommunications service providers. It serves to assist fraud management personnel in detecting and analyzing fraud, as well recommending fraud counter-measures. Ring FMS has been on the market since 1999, and is successfully deployed with several GSM operators in Croatia, Slovenia and Austria.
“With this newly acquired expertise, Kapsch is now able to better serve its local customers. The company is planning to establish a competence centre for Fraud Management. The entire Eastern and Southeastern European region can benefit from this know-how”, explained Richard Neussl, Kapsch TIS d.o.o’s Managing Director. The acquisition and the planning of the competence centre will increase the number of employees: “In 2004, we started with four employees in Croatia, and in the meantime we have grown to fifty employees”, said Neussl.
Kapsch’s development partnership with the university of Zagreb
Kapsch relies on local development university partnerships. Kapsch CarrierCom will use the development partnership in Zagreb for customer projects in Croatia as well as for the regional markets.
Ongoing success in Southeastern Europe
Kapsch CarrierCom has established a considerable network of offices in Southeastern Europe in Bulgaria, Croatia, Serbia, Slovenia, Czech Republic, Hungary, Belarus and Macedonia. The objective of the company is to develop the complete Southeastern European region. During the past years, these bonds strengthened as Kapsch CarrierCom intensified the co-operation with its Southeastern European customers in the course of its “Follow the Customer” strategy.
Kapsch CarrierCom is a global manufacturer and independent system integrator of telecommunication solutions for railway operators and providers of access, core and transmission networks. In seven R&D centers in Europe and Asia, Kapsch CarrierCom develops applications and services for next generation networks and innovative OSS/BSS solutions. In addition, Kapsch CarrierCom provides an end-to-end service spectrum, which ranges from consulting, designing, installing and integrating, to maintaining, operating and supporting entire networks.
With 70,000 track-kilometers covered by GSM-R, Kapsch CarrierCom is an internationally recognized specialist and partner for railway operators such as the French railway RFF, the German railway DB and Network Rail in the United Kingdom. In the public operator segment, Kapsch CarrierCom’s customers include service providers such as the companies of the Telekom Austria Group and Chunghwa Telecom in Taiwan. Kapsch CarrierCom is part of the Kapsch Group and has its headquarters in Vienna.
About Ring Datacom:
The Croatian company Ring Datacom was founded in 1990. In its first years, Ring's main focus was the production of X.25 packet switching equipment. Many automatic tellers (ATMs) at points of sale and lottery terminal networks in Croatia, Bosnia Herzegovina, Serbia and Montenegro are equipped with Ring‘s solutions.
In recent years, Ring Datacom evolved to a respected consulting and software development company. Fraud Management System, Multi-Channel Contact Center, Operational CRM solutions, M-commerce and mobile payment solutions are only a few of Ring Datacom’s flagship products. Due to its modular design, the software can easily be integrated into a mobile network operator’s existing IT infrastructure. Ring Datacom’s customers are GSM operators in Central and Eastern Europe, for example in Austria, Slovenia, Croatia, Bulgaria and Russia.