Kapsch is the largest Cisco provider in Austria. This is confirmed by accolades such as the recent Cisco “Growth Partner of the Year 2009” award, which Kapsch BusinessCom won with 32% growth in sales of Cisco solutions. The secret of this success is plain to see: The broadest Cisco offering, tailor-made system integration, Kapsch-specific adaptation developments and comprehensive consulting expertise. Kapsch also invests continuously in the training of its employees (including 8 CCIE1certifications), in particular in its in-house and Austria-wide technical team. In addition, Kapsch has recently won the “Customer Satisfaction Excellence” award. This highest of Cisco recognitions emphasises the special customer satisfaction with a partner.
“Kapsch's sales growth also makes an important contribution to the success of Cisco in Austria,” explains Achim Kaspar, General Manager of Cisco Austria. “We have worked successfully with Kapsch for many years and appreciate their expertise in technology and system integration.” Amongst the numerous companies that have opted for a Cisco solution from Kapsch over the last year are Linde Gas GmbH, the I.S.T (Institute of Science and Technology Austria) and Binder Grösswang Rechtsanwälte OG.
Many ICT topics are in demand, even in economically difficult times: the Unified Communications Conferencing solutions offered by Kapsch are certainly amongst them because they allow businesses to work more efficiently and cost-effectively (including through real savings on travel expenses). Kapsch offers various applications such as Desktop Conferencing (on a PC or laptop) and High Definition Conferencing (with its own video stand system) through to the new Cisco TelePresence solution (in a conference room especially equipped for the purpose). Here again, Kapsch emphasises its leading position and enormous competence in the IP communications environment. The company is the first and only certified ATP (Advanced Technology Partner) for Cisco TelePresence solutions in Austria. Kapsch BusinessCom offers all services for this forward-looking, high-end video conferencing system – from design to maintenance – across Austria with its own technicians.
1The Cisco CCIE Routing & Switching certification certifies expert knowledge in a wide range of network areas, in LANs and WANs as well as for a variety of Cisco routers and switches. The CCIE certification describes the highest technical level of Cisco training. Technology-related CCIE certifications are available for areas such as Security, Unified Communications and Service Providers, which in addition to the 1x1 of the CCIEs, have extensive knowledge in their area of specialty.
Kapsch BusinessCom AG – a company of the Kapsch Group – is a leading ICT service partner in Austria, Central and Eastern Europe with over 1,200 employees and annual sales exceeding 230 million euros. Embedded in the Kapsch Group, Kapsch BusinessCom is active worldwide with its own offices in Austria and subsidiaries in the Czech Republic, Slovakia, Hungary, Romania and Poland. Kapsch has positioned itself as an ICT service partner offering a complete solution portfolio covering the areas of information technology as well as telecommunications. In addition to system integration and continuous optimization measures, Kapsch BusinessCom is increasingly taking on responsibility for the entire area of operations. Kapsch BusinessCom relies on manufacturer independence and partnerships with globally leading technology providers, such as Aastra, Avaya, Cisco, Google, Hitachi, HP and Microsoft. In concert with these partners Kapsch offers its services as a consultant, system supplier and service provider, but above all as a reliable, dependable, long-term trusted advisor in a rapidly changing technological environment. Kapsch BusinessCom always generates clear added value for its over 17,000 customers.