Unified messages solutions by Kapsch combine all of enterprise communications into a single application. That gives you both improved communication management in the enterprise and better external communications with customers, suppliers, and partners.

The use of a unified messaging solution shortens reaction times, since messages appear directly on the recipient’s desktop, where they can be processed directly or forwarded with attachments.

The reception of messages can be indicated by SMS. The employee thus has the option of having email read aloud or to have them converted and sent to any fax machine.

Kapsch has suitable applications for all email and telecommunications platforms in order to implement a simple, secure, flexible unified messaging solution.

Advantages

• ALL messages (email, fax, voicemail, etc.) in a single application
• Messages follow the rules of the mail system (substitutions, forwarding, etc.)
• Central connection to an existing archival system (including faxes, voicemails, etc.)
• Central connection to document management
• AUM with only one server system integrated into Lotus Notes/Microsoft Outlook
• Faster processing and higher quality of fax documents
• Integration into existing applications
• Intuitive operation (low training costs)