We rely solely on long-term customer relations based on a spirit of partnership: our solutions support our customers in achieving their goals and our services are carried out by our own staff solely.
- Allianz Versicherung, Austria
Kapsch BusinessCom integrated the future-safe homogeneous communication network and the Customer Care Center for this insurance company. It also provides Allianz employees with their own V.I.P. Service Center for any concerns they may have.
- Vogel & Noot Landmaschinen GmbH, Austria
This project involved a leading farm equipment manufacturer. Installation of new IT infrastructure (HP servers, autoloaders, LAN, firewall, antivirus and solution, USV including passive components) at two production sites for 95 users, including networking of the two locations. The additional service package includes financing, careware and managed services.
- Kommunalkredit AG, Austria, Cyprus and Poland
A redundantly designed data network for this bank, including operational management using a port price model for 250 employees, trader system including a network independent of the main network for 17 stations and voice recording. Video conferencing system and server room monitoring solution with video monitoring and water, fire and climate detectors for Austria, Cyprus and Poland (Warsaw).
- TRANSGAS, Czech Republic
The entire data, voice and telemetry traffic is integrated on a Cisco-based Ethernet VPN system. The homogeneous Meridian network assures voice communication nation-wide using over 20 systems, in some cases with VoIP.
- Orange, Slovak Republic
Orange has achieved maximum effectiveness and satisfaction for its customers for the exchange of important information by combining an M1 Customer Service Center with an IVR system featuring an integrated text-to-speech application.
- Ukrainian Security Ministry, Ukraine
The police, defense ministry and government security agency are all being successively networked in this project. About 800 systems based on Meridian1.
- Sykes Central Europe, Hungary
A complex and future-safe communication system based on Meridian Option 81C and featuring Symposium Call Center servers and Symposium Web Center portal were installed at Hungary’s largest call center operator for more than 380 agents.