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mobi.guider

By using unified systems for ticketing, monitoring & dispatch and more, operators can plan effectively and react to service disruptions in real time.

To help operators optimise performance and efficiency, Kapsch PublicTransportCom has created mobi.guider, an open, standards-based platform for end-to-end public transport management. Using a service-oriented architecture approach, mobi.guider provides the full range of Automatic Fare Collection (AFC), Intermodal Transport Control System, short ITCS, and Real-Time-Passenger-Information, short RTPI, functionalities – all on one, cost-effective platform.

Key benefits of mobi.guider include:

Increased staff productivity

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with a state-of-the-art graphical user interface (GUI) that allows staff to switch between applications quickly and point-and-click controls for frequent operational procedures. Customised screen layouts also help employees in different roles increase their productivity.

Lower Total Cost of Ownership, short TCO

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with a single, cost-effective hardware infrastructure and Service Oriented Architecture for AFC, ICTS and RTPI. Operators’ legacy systems can also be integrated with our open platform to reduce operational costs.

Enhanced customer experience

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based on support for queue-busting technologies such as contactless cards and the ability to react to service disruptions in real time.

Improved day-to-day operations

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with real-time vehicle tracking and timetable views of services, and intuitive messaging between drivers and operational staff.

Optimised Automatic Fare Collection, short AFC

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with intuitive tools for managing products, fare structures and passenger accounts.

Scalability

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The solution can be configured easily to meet the needs of all kinds of public transport operators, both large and small.

Future-proof architecture

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that can be easily adapted to meet changing operational needs.

Reduced training costs

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The system’s intuitive GUI helps operators to train and onboard new staff more quickly, easily and at lower cost.